PURCHASE POLICY
The purchasing policy guides decisions about what to buy, when to buy, order adjustments and product values in stock through financial purchasing programming.
The function of financial purchasing planning is to establish financial goals for purchases in any period, and to control the actual value and quantity of purchases.
CARD PURCHASE POLICY
It is not permitted to purchase tickets with legal entity cards.
CANCELLATION POLICY (PURCHASE)
De acordo com o nosso TERMO DE USO de Serviço e com o CDC, a solicitação de cancelamento pode ser feita em até 7 dias corridos após a compra, desde que seja realizado com antecedência de 48 horas do evento ou, em caso de eventos com entrega de kit, 48h antes do inicio da entrega.
Para cancelamento enviar e-mail para 3cgtrekking@gmail.com.
NO SHOW POLICY
A voluntary no-show is when the client does not attend the contracted event, nor cancels it 48 hours before the event.
In this case, the customer is responsible for not using the contracted services and, therefore, must pay the rescheduling and no-show fees. According to the TERMS OF USE of this website, the rescheduling and no-show fee is 35% of the total purchase value.
CANCELLATION POLICY (EVENT)
The services purchased and scheduled (trail events) may have been cancelled or dates changed due to:
- sudden changes in the weather.
- public health policies.
- anomalous situation of the group.
- administrative issues at the event venue
SEGURO AVENTURA
Adventure insurance coverage includes transfer from Campo Grande-MS to the start of the event , stay at the event location and return transfer to Campo Grande-MS.
Thehiker registered for the event will have the following coverage:
- Accidental Death, Total or partial disability due to accident (R$ 25,000.00)
- Hospital and/or dental medical expenses (R$ 5,000.00).